Comparison
Gallabox: pricing and 7 alternatives
Gallabox bundles WhatsApp API access, AI agents and campaigns into one platform, priced by plan, seats and AI credits. Here is what it really costs, and 7 alternatives when the meters add up.
Pricing and features verified against each vendor's site on August 24, 2026
Gallabox is a Business API platform aimed at sales-heavy teams, especially in India and the Gulf: shared inbox, no-code bots, drip campaigns, and lately AI agents on WhatsApp and voice. The feature list is genuinely broad, and rupee-first pricing keeps the entry tiers competitive at home.
The bill has several meters, though. Plans are capped by user count with per-seat fees beyond the allowance, AI runs on monthly credit allowances, extra channels cost per month, and Meta's per-message conversation fees apply underneath everything. The Basic tier's three-user hard cap in particular sends growing teams up the ladder quickly, and the Advanced tier lands at several hundred dollars a month before message fees.
This guide compares 7 alternatives: neighbouring API platforms with different economics (WATI, AiSensy, Interakt, DoubleTick, Respond.io, SleekFlow) and Spun, which skips the API and its meters entirely, working on the WhatsApp number you already use for one flat price with AI included.
Gallabox pricing, explained
Gallabox prices on four axes at once: the plan tier, the seat count, the AI credit allowance and the channel count. Basic is $112/month billed annually ($150 quarterly) with a hard three-user cap and 500 AI credits; Essential is $248/month annually with six users and $18 per extra user; Advanced is $474/month annually with ten users, $24 per extra user and AI voice features. Enterprise is custom.
Underneath the platform bill, WhatsApp conversation fees vary by country per Meta's rates, and AI voice minutes are passed through on the higher tiers. A growing team should model seats plus credits plus Meta fees, not the headline plan price.
For contrast: Spun is $49 to $200 flat per month, unlimited team members, AI included with no credit meters, and no Meta fees because it does not use the Business API.
| Plan | Price | Included / limits |
|---|---|---|
| Basic | $112/mo annual ($150 quarterly) | 3 users hard cap, 500 AI credits/mo, 1 channel each type |
| Essential | $248/mo annual ($331 quarterly) | 6 users (+$18/user), 2,000 AI credits, drip campaigns |
| Advanced | $474/mo annual ($632 quarterly) | 10 users (+$24/user), 8,000 AI credits, AI voice |
| Meta fees | Per conversation, by country | On top of every plan |
Gallabox prices from gallabox.com/pricing, checked August 24, 2026 (INR pricing is lower on the Indian page). Confirm current pricing on the vendor's site.
Why teams look for a Gallabox alternative
These are the most common reasons buyers give, and they shape which alternative fits.
Four meters on one bill
Plan, seats, AI credits and channels each have their own price. The real monthly cost only shows up on the invoice.
The three-user trap
Basic hard-caps at three users with no extra seats. The fourth teammate means more than doubling the subscription.
AI by the credit
AI features consume monthly credit allowances; heavy AI use means either running dry mid-month or upgrading tiers.
API limits are structural
Templates, the 24-hour window, no WhatsApp groups, a dedicated number: Gallabox inherits every Business API constraint.
Priced for its home market
The INR pages are markedly cheaper than the USD ones. Teams outside India and the Gulf pay the premium rates.
Gallabox alternatives at a glance
| Feature | Spun | WATI | AiSensy | Interakt | DoubleTick | Respond.io | SleekFlow |
|---|---|---|---|---|---|---|---|
| Pricing model | Flat, whole team | Plan + per user | Plan + message credits | Plan + markup | Plan + per agent | Plan + contacts + users | Per user (min seats) |
| Entry price (paid) | $49/mo flat | $59/mo (annual) | $45/mo | ~Rs 2,799/mo | $169.90/mo (annual) | $99/mo | ~$149/mo |
| Unlimited team members | |||||||
| Needs Business API approval | |||||||
| Per-message Meta fees | |||||||
| Works with your existing number | |||||||
| WhatsApp groups | |||||||
| Message templates required | |||||||
| AI compose / summary / ask-a-chat | Add-on credits | Add-on | Add-on | Enterprise only | AI agents | AI suite | |
| Voice note transcription | |||||||
| Speech-to-speech translation | |||||||
| Per-customer team scoping | Roles | Basic | Roles | Roles + masking | Advanced roles | Roles | |
| Ticketing / SLA engine | Basic | Workflows | Partial | ||||
| Named CRM integrations | Webhooks + Zapier | ||||||
| Free tier / trial | Free tier + trial | 7-day trial | Free tier | Free tier (IG) | Demo | 7-day trial | Free tier |
Prices are the vendors' published entry-level paid plans as listed on their websites on August 1, 2026 (annual billing where noted). API-based platforms also pass through Meta's per-message fees, which vary by country and message category. Always confirm current pricing on each vendor's site.
1.Spun
Our pickBest for teams that want AI on their existing WhatsApp number, without the Business API
Spun takes a fundamentally different approach from Business API platforms. It connects to the WhatsApp number you already use by scanning a QR code, the same way WhatsApp Web links a device. That means no API approval, no dedicated number, no message templates, no 24-hour window and no per-message fees. Your chat history and your WhatsApp groups come with you.
On top of that connection, Spun layers a genuinely AI-first workspace: AI drafts replies in your tone, summarizes long conversations, answers questions about any chat, auto-labels and triages incoming messages, and can run a knowledge-base chatbot. Voice is a standout: voice notes are transcribed automatically, and Spun can even translate speech to speech so you can talk to customers across languages.
It is built mobile-first, which matters if you actually run your business from your phone. Team sharing is granular: you can give a virtual assistant or teammate access to only their customers' conversations rather than the whole inbox. Broadcasts and scheduling are included, with built-in caution: Spun helps you stay within safe sending limits rather than encouraging mass blasting.
Pros
- Works on your existing number and history via QR, no API approval
- Full WhatsApp groups support
- Flat pricing, unlimited team members
- AI compose, summaries, ask-a-chat, auto-labeling, daily briefing
- Voice transcription and speech-to-speech translation
- Per-customer conversation scoping for VAs and teams
- Mobile-first apps
Cons
- No ticketing / SLA engine (triage is AI-driven instead)
- Fewer named CRM integrations (webhooks and Zapier instead)
- Not designed for official-API use cases like green-tick verified mass notifications
2.WATI
Best-known Business API platform for small businesses
WATI is one of the most popular entry points to the WhatsApp Business API, with a shared team inbox, broadcast campaigns, no-code chatbots and a large integration marketplace including Shopify and Zoho.
The trade-offs are cost structure and seat limits: the Growth plan is hard-capped at 3 users, extra seats on higher tiers cost $24 to $69 per user, AI features are credit-based add-ons, and Meta's per-message fees apply on top of every plan.
Pros
- Mature product with a large integration marketplace
- Strong broadcast and chatbot tooling
- Well-documented, big user community
Cons
- Growth plan capped at 3 users with no way to add more
- Per-user fees stack quickly on growing teams
- API limits: templates, 24-hour window, no groups, dedicated number
3.AiSensy
Best budget Business API option, especially in India
AiSensy is a WhatsApp-only marketing platform with one of the lowest entry prices on the API lane and a genuinely free forever tier for basic use. It is an official Meta BSP and is very popular in India.
Note the dual pricing: the same Basic plan is Rs 1,500/mo on the Indian pricing page but $45/mo on the USD page. AI capabilities and chatbot flows are paid add-ons, and the platform is squarely aimed at broadcast marketing, which brings template costs and compliance discipline with it.
Pros
- Very low entry price and a free tier
- Purpose-built for WhatsApp campaign marketing
- Official Meta BSP with CTWA ad tooling
Cons
- WhatsApp-only, no omnichannel inbox
- AI and flow builder are paid add-ons
- Marketing-heavy usage means high template message bills
4.Interakt
Best for Indian D2C and Shopify sellers
Interakt, backed by Jio Haptik, targets Indian direct-to-consumer brands. It bundles WhatsApp catalogs, native payments, Shopify integration and campaign tools, and unusually for the API lane it offers unlimited agent seats on paid plans.
Pricing is India-first (roughly Rs 2,799 to Rs 3,799 per month plus tax) and there is a per-message markup on Meta's marketing rates on non-enterprise plans. AI agents are a separately priced add-on.
Pros
- Unlimited agent seats on paid plans
- Strong commerce stack: catalogs, payments, Shopify
- Backed by Jio Haptik, well established in India
Cons
- India-centric; less suited to US or EU buyers
- Per-message markup on top of Meta rates
- API limits: templates, no groups, dedicated number
5.DoubleTick
Best mobile-first Business API tool for sales teams
DoubleTick is a WhatsApp-first sales and marketing tool with a genuinely good mobile app, which is rare on the API lane. It focuses on bulk broadcasts, a team inbox with number masking, and a built-in ordering bot.
International pricing is steep for what it is (Starter at $169.90/mo billed yearly), though Indian pricing is far lower (Rs 2,000/mo). Seats are capped per plan with paid extras, and AI-powered bots are reserved for the custom-priced Enterprise tier.
Pros
- Strong mobile app experience
- Easy bulk broadcasts with analytics
- Number masking and role controls for sales teams
Cons
- Expensive internationally versus Indian pricing
- AI bots locked behind Enterprise
- API limits: templates, no groups, dedicated number
6.Respond.io
Best omnichannel platform for mid-market teams on the Business API
Respond.io is one of the most polished omnichannel platforms on the API lane. It unifies WhatsApp, Instagram, Facebook, TikTok and more into one AI-powered inbox, with strong workflow automation, AI agents and deep reporting.
The trade-off is cost structure: you pay for the plan, for user seats and for Monthly Active Contacts. Growth at $199/mo includes 1,000 active contacts; beyond that you pay $12 per extra 100. For high-volume teams this adds up quickly, and Meta's per-message fees still apply on top.
Pros
- Excellent omnichannel inbox and automation builder
- AI agents for lead qualification and support
- Strong analytics and enterprise-grade controls
- HubSpot, Salesforce and many native integrations
Cons
- Expensive for small teams; contact-based billing is hard to predict
- Business API only: templates, 24-hour window, no groups
- Overkill if WhatsApp is your only channel
7.SleekFlow
Best for commerce-focused teams in Asia on the Business API
SleekFlow is an omnichannel social commerce platform popular in Hong Kong, Singapore and Southeast Asia. It combines a shared inbox with flow automation, payment links and catalog features, and it ships a capable AI suite.
Pricing is per user with minimum seat counts, and WhatsApp costs extra: a hosted number is $15/mo and every template message is billed at Meta's rates. Like all API platforms, it cannot touch WhatsApp groups or your existing personal-number history.
Pros
- Strong commerce features: catalogs, payment links, Shopify integration
- Omnichannel: WhatsApp, Instagram, WeChat, LINE and more
- Free tier to test core features
Cons
- Per-user pricing with minimum seats gets expensive
- WhatsApp number hosting and message fees are extra
- Business API limits: templates, no groups, dedicated number
FAQ
Gallabox alternatives: frequently asked questions
Try Spun on your existing WhatsApp number
Scan a QR code, keep your number and chat history, and get an AI-powered shared inbox for your whole team at one flat price. No Business API approval, no per-message fees, no templates.
Start your free trialWhich Gallabox alternative should you pick?
If you need the official Business API for verified template campaigns, the honest comparisons are within the lane: AiSensy and Interakt undercut Gallabox at entry level, WATI has the bigger ecosystem, Respond.io the deepest workflows. All of them share the API's structural limits and per-message economics.
If your team mostly answers real conversations and you want AI without credit-counting, Spun works on the number you already use, includes AI in the flat price, and never sends you a message bill.
Start your free Spun trialFree trial, no credit card required. See pricing.